LibGuides: Library faculty and staff: Librarians/library staff (2024)

• How-to page for Circulation (Fulfillment) Tasks

  Common circulation desk tasks how-to documentation provided by CARLI.

• Weekly Training Assignments

  Alma weekly training assignments will be shared here from Basecamp for open access. Librarians please share with your interested staff.

• I-Share weekly meeting schedule with Zoom links

• Alma and Primo VE Glossary

• Alma Essentials Training

  Mostly 2-5 minute videos covering Alma basics. Use for general knowledge for librarians and staff and also to prepare for Alma certification.

• Alma Workshop

  Links to information and registration for onsite training, after we get our test environment with our data, though CARLI says the two sessions are not hands on.

  Please note: if you attend both sessions you must register for each separately.

• Alma/Primo VE implementation kick off slides (PDF)

  January 24, 2024 Ex Libris presentation

• Alma/Primo VE implementation kick off recording

  January 24, 2024, video of Ex Libris presentation.

• General sandbox

  Access and passwords for sandbox view of Alma shared by CARLI in October 2023. Please note: this does not include any CCC data, which will be on our own dedicated sandbox coming in late March 2024.Also has link to School of the Art Institute Primo VE instance (sandbox).

• Alma/Primo VE certification

  CARLI page on certification. Please note: you have to become a no fee member of Ex Libris Academy to complete certification. I-Share libraries have to use a CARLI-designated ID in order to join the academy. CARLI has not yet provided this.

• Alma Administration Certification

  Ex Libris page with details about Alma certification.

• Library Copy Policy (2020)

CCC IT directory

Open an IT support ticket:www.ccc.edu/help or cohelpdesk@ccc.edu

Reset your CCC password

• CCC Libraries Collection Development Policy

• December 2022 published version

• EBSCO

• Gale

• OpenAthens

• ProQuest

Many web-based application issues can be resolved by clearing your browser cache, which removes older stored data that may be interfering with newer data.

Links with instructions:

Chrome
Edge
Firefox

• CARLI

  CCC is a governing member and purchases fiscal and calendar year databases via CARLI's brokering service

• CARLI CCC membership page

• ​​​​​​​NILRC

  CCC is a member and purchases fiscal year databases via NILRC's brokering service

• Encore

  All patron accounts sync with CCC student and staff directories; patron records are loaded at the start of every term and then automatically updated every night

• OPAC (also referred to as WebPac)

  See Also

  Libraries Events Coordinator and Receptionist

• Encore training and learning resources (no login required)

• Library board reports

• Academic (North America)

• Clinical

• Community College

• EBSCO eBook Subscription Updates

  Monthly additions and deletions of titles from the above collections based on licensing agreement changes can be found on this page.

• eBook Collection

  Permanent titles not subject to licensing agreement changes.

• New EBSCOhost UI preview

  EBSCO encourages libraries to go live by August 2024 but not required.

  Among new features: URL from search is now a permalink, though integrated permalink button will remain.

• The New EBSCOhost Interface - Quick Start Guide

Previous off-campus authentication for access to library resources. Replaced by OpenAthens September 2021.

Any link with a prefix like this (http://ccc.idm.oclc.org/login?url=) will not open. Please use the permalink feature in Encore or see links in the A-Z list to get correct links.

EZproxy URLs are archived herefor reference only.These links no longer open.

• GOBI ISBN Find in Encore

  Basepath URLs for GOBI ISBN for each library as of February 5, 2024. (Possible with Primo VE?)

• ILDS

  Courier service for CARLI members

• ILDS statistics

In 2022 CCC's board approved library membership in I-Share, CARLI's sharedcatalog of approximately 90 Illinois libraries' print and electronic collections. CCC's kickoff and implementation will begin September 2023, with a scheduled go live onWednesday, June 26, 2024, as mentioned duringfirst weekly meeting on 10/12/23.

CARLI's I-Share page

I-Share catalog

September 21, 2023 Kickoff recording

Basecamp tutorials

Alma tutorial pages mentioned by CARLI during kickoff:

• Getting to Know Alma training series
• Alma Essentials training series(librarians and staff strongly encouraged to view these videos, librarians especially)

• CCC LIbby Libguide

• Libby

• Libby Help

• Marketplace

  Librarians and library staff select items and place orders here. Speak to library chair at your location for more information.

• NILRC OverDrive mailing list (as a member you'll receive meeting announcements)

• LibGuide Training

  Guyide created by K. Ediger. Can be used to document district-wide standards as discussed at 2/6/2024 library working group meeting.

• Library Databases A-Z

• Library Databases by Subject (current)

• Library Databases by Subject (LibGuide website)

  Published but not shared with patrons.

• Publication Finder

• New Publication Finder

  more...

• ACRL Counting Opinions Survey

  Yearly survey, completed by each library. Normally due in February for the previous fiscal year. Information can be exported for use in IPEDS.

• IPEDS

  Completed by each library (can use ACRL data) and by district.

• RAILS Annual Library System Certification

  Annual survey completed by each library.

• Illinois State Library ILL Statistical Survey

  Annual survey completed by each library.

• OCLC WorldShare ILL Accounts

• Cataloging Process/OCLC Connexion

  OCLC retiring Connexion April 2024. Catalogers will use Record Manager.
  Also, this documentation needs to be updated for Alma, which supports Record Manager.

• Export from Record Manager to Alma

  CARLI documentation when we're ready.

• CCC WorldCat library pages

  Links to WorldCat page for each CCC library

Implemented Fall 2021 for on- andoff-campus SSO authentication using CCC login; replaces EZproxy

Redirector prefix:https://go.openathens.net/redirector/ccc.edu?url=

Please note: Not all resources have the prefix appended.

• All EBSCO databaseURLs are formed like this Academic Search Complete example, without a prefix:

https://search.ebscohost.com/login.aspx?authtype=sso&custid=s9211204&groupid=main&profile=ehost&defaultdb=a9h

Also, see the A-Z list if you need an EBSCO URL; do not open an EBSCO resource and grab the URL from the address bar because you'll get an error. And use permalinks to share specific results.

• KANOPY: https:://ccc.kanopy.com (no prefix needed)

OpenAthens account information:

OpenAthens Federation EntityID: https://idp.ccc.edu/openathens
Organization Name: City Colleges of Chicago
OpenAthens ID: 72059207
Scope: ccc.edu
Proxy IP Address: 5.198.138.176

• GOBI

  YBP Library Services

• Oasis

  ProQuest

• New/updated accounts form

• Alma roles
• Springshare (LibGuides, LibCal, LibWizard, LibAnswers [LibChat])
• GOBI
• OASIS (ProQuest)
• OCLC ILL
• OverDrive Marketplace
• Colibrarians list (dept. chair should send add/remove request to cohelpdesk@ccc.edu)
• Brightspace: Library Discipline Collaboration Team

• Sierra Web

  Web Access to Sierra

• Sierra training and learning resources (no login required)

Sierra Desktop Application (SDA): refer below forinstructions to download to a Windows computer; ask IT at your college for installation assistance

Off-campus use of Sierra Web or the SDA requiresVPN via Pulse Secure. Ask IT at your college for assistance with VPN/Pulse Secure and for help setting up Google Authenticator on your mobile device. Instructions for the latter are on CCC's website but they are several years old.

Please note: Sierra accounts are manually created and managed and do not sync with CCC staff directory. Send note to District Director-Library Systemsfor assistance with new account or forgotten password

Sierra training and learning resources(no login required)

Customer support:1-800-444-2344

Current Sierra version: 5.4(8/1/2022)

• SDA install instructions

  Sierra for staff desktop computers

• Web Management Reports

  Circulation statistics

• Decision Center

  Collection Management statistics

• Update Sierra Desktop App port number

  Sierra's port needs to be changed from 2000 to 64000.

• LibGuides (district-wide account)

• Librarian login

  Or go to researchguides.ccc.edu and look for Librarian Login link at bottom of page

• LibChat (district-wide account)

  Or go to link above and look for Librarian Link

• LibWizard (district-wide account)

• LibCal (district-wide account)

• Academic Video Online Content Updates

Marketing materials:

AVON

Kanopy

Swank

• CCC streaming info libguide

• Currently licensed Swank titles

EBSCO:(800)758-5995

EBSCO Connect allows anyone to search the knowledgebase but credentials are needed to sign in and open a case.

Gale:gale.technicalsupport@cengage.com;
1-800-877-4253 option 4; CCC location ID:chic13716

Gale support

Innovative:1-800-444-2344; site code: cccgo

Innovative support

ProQuest: 1-800-889-3358

ProQuest support

Springshare:info@springshare.com; (800) 451-3160 x1

Springshare support

Message from CARLI:

Hi everyone!
The CARLI Office is planning three zoom fulfillment training lessons during May/June.

• Each lesson will have four sessions of that topic, aka, the same content is presented 4 times.
• You do not need to register for more than one session per lesson, unless you want to repeat the training.
• These sessions are optional for library staff.

New I-Share Libraries: Fulfillment Workflow Review
(The full agenda is on the event webpage, but includes: Overview of Alma Fulfillment- login and Alma organization; Staff searching and review of item records ; Staff searching and review of user records; Fulfillment functions incl. loans, modifying due dates, returns, renewals)

• Tuesday, May 28, 2024 - 10:00am to 12:00pm (Session 1)
• Wednesday, May 29, 2024 - 2:00pm to 4:00pm (Session 2)
• Thursday, May 30, 2024 - 11:00am to 1:00pm (Session 3)
• Friday, May 31, 2024 - 1:00pm to 3:00pm (Session 4)

New I-Share Libraries: Fulfillment Exceptions Review
(The full agenda is on the event webpage, but includes: How to manage: fines and fees; lost processes; patron blocks; patron notes; fulfillment notes; temporary locations and displays; recalls)

• Tuesday, June 4, 2024 - 10:00am to 12:00pm (Session 1)
• Wednesday, June 5, 2024 - 2:00pm to 4:00pm (Session 2)
• Thursday, June 6, 2024 - 11:00am to 1:00pm (Session 3)
• Friday, June 7, 2024 - 1:00pm to 3:00pm (Session 4)

New I-Share Libraries: Requesting Workflow Review
(The full agenda is on the event webpage, but includes: Processing requests that can and cannot be filled; routing items; hold shelf processing; hold shelf maintenance; staff workflows for placing requests on behalf of patrons)

• Tuesday, June 11, 2024 - 10:00am to 12:00pm (Session 1)
• Wednesday, June 12, 2024 - 12:00pm to 2:00pm (Session 2)
• Thursday, June 13, 2024 - 3:00pm to 5:00pm (Session 3)
• Friday, June 14, 2024 - 11:00am to 1:00pm (Session 4)

• CCC Testing Checklist

To be covered duringJune 13 I-Share meeting

Audience:

• Anyone needing to run reports, pull statistics, etc.

Required Training(s):

• Introduction to Analytics
• Reports and Dashboards
• Customize Default Reports

Optional Training(s):

• Providing Reports to Other Users

Zoom cloud recordings remain accessible for 30 days.

Session 1 Recording, June 4
Session 2 Recording, June 11

Setting Up the Offline Circulation Utility:

• Downloadthe utility from https://www.carli.illinois.edu/products-services/i-share/alma/install-alma-offline-circ-util%20 The file is called setup_offcirc.zip.
• IT: To install, follow the sectionon the above page calledInstalling Alma Offline Circulation Utility

Using the utility:

• Library staff and librarians: Followthe section on the above page calledUsing the Alma Offline Circulation Utility

On Wednesday, June 26, I will remind the libraries to follow the instructions in the sectionTo Upload the Offline Circulation File into Alma

• Alma

  Staff tool (log in with your CCC credentials)

• Primo VE

  Library search tool

Shorter URLs:

www.ccc.edu/alma

www.ccc.edu/primo

Create a Windows desktop shortcut for easy access to Alma

1. Right click on the desktop.
2. SelectNew > Shortcut.
3. Where it says "Type in the location of the item," paste CCC’s Alma login URL: https://i-share-ccc.alma.exlibrisgroup.com/SAML
4. Where it says "Type a name for this shortcut," type in "Alma" (without quotes). ClickFinish.

• Cooperative Cataloging Policies for I-Share

• Meeting slides

  Meeting slides from the final weekly meeting for the 2023-24 I-Share implementation, including notes on how to submit issues to CARLI support, which we'll use going forward. Basecamp will be archived in August.